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Aki moroto's avatar

I used to get so livid reading passive aggressive Yelp reviews. I hated how much power it yielded. Somehow, that disdain made a ‘us-vs-them’ mentality, rather than service from the heart. Not easy…

As you’ve mentioned, when we have been honing our creation, building our vision, and pouring our blood/sweat/tears and putting our 1000% in our work… Then out of the blue, someone that has preconceived thought comes in, and takes judgmental brushstrokes at our creation- It’s hard not to take it personal.

All things considered, you treated that person fair. I also used to make the staff chuckle repeating what one of the yelp elites said to us “- Why is Ramen $14? I could just go to the corner bodega and buy a Maruchan for $0.99?! And they don’t even make Tonkatsu broth like they do at Ippudo.”

Kelly Janke's avatar

This intrigues me to put raisins in brownies 😊

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